Privacy Policy for Sveye Clinic

1. Information We Collect

Personal Identification Information

When you visit our website or use our services, we may collect personal information, including but not limited to:

• Your name
• Email address
• Phone number
• Any other details you provide through forms, requests, or interactions on our website.

Health Information

For the purpose of providing medical services, we may collect health-related information, such as:

• Medical history
• Conditions
• Treatments
• Other relevant health details, provided with your consent.

Usage Data

We may collect non-identifiable data related to your use of our website, such as:

• IP addresses
• Browser types
• Pages visited
• Duration of your visit and interactions with the website.

2. How We Use Your Information

To Provide and Improve Services

We may use your personal information for the following purposes:

• To offer healthcare services, process appointments, and respond to medical inquiries.
• To personalize your experience and improve the services we provide.

Communication

We may use your information to send you appointment reminders, medical updates, and other communications related to your health or our services.

Marketing

With your consent, we may send promotional, educational, or informational emails regarding our services.

3. How We Protect Your Information

We take appropriate measures to safeguard your personal and health information, including:

• Encrypting sensitive data
• Securing our website and systems
• Restricting access to authorized personnel only

While we implement industry-standard security measures, please note that no method of transmission over the internet is 100% secure. Thus, we cannot guarantee the absolute security of your information.

4. Disclosure of Your Information

We may share your personal information in the following circumstances:

Third-Party Service Providers

We may engage third-party services (such as payment processors or hosting providers) to assist in delivering our services, who may have access to your personal data.

Legal Compliance

If required by law, we may disclose your information in response to legal processes, court orders, or requests from government authorities.

5. Your Rights and Choices

Access and Correction

You have the right to access and update any personal information we hold about you. You can request to correct or amend any inaccurate or incomplete data.

Consent

You can withdraw your consent for us to use your personal data for certain purposes (e.g., marketing communications) at any time.

Data Deletion

You may request the deletion of your personal information, subject to any legal obligations we have to retain certain data.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These tools help us understand user behavior and improve website performance. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date” at the top. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Sveye Clinic
14613 127 St, Edmonton, AB T6V 0N1
Email: info@sveyeclinic.ca
Phone: (780) 244-6878